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Customer Support
If you have any questions about your order, please get in touch with our support team:
📧 service@pacrata.com
We aim to reply within 24–48 hours.
By accessing and shopping at Pacrata, you agree to our terms and conditions. We reserve the right to update or change our policies at any time.
Office Address： Pacrata
Western Limited
Address: Room 27, 2/F, Block A, Phase 1, Kwai Shing Industrial Building, 36-40 Pai Road, Kwai Chung, Hong Kong
Hong Kong
Business Hours: Monday to Friday,9:30 AM - 6:30 PM (Eastern time）